1. General

1.1 Definitions

In these Terms and Conditions, “SportPesa” refers to the operator of the SportPesa brand in Kenya, a company with registration number PVT-9XUGA85. This term includes its successors, assigns, agents, service providers, data processors, business partners, and any entity providing technical or ancillary services to SportPesa.

1.2 Agreement Scope

These Terms and Conditions govern the relationship between SportPesa and you as a registered player. They apply to account opening and gaming via all electronic platforms, including mobile devices and computers. By registering for a SportPesa account, you accept and are bound by these Terms and Conditions. SportPesa reserves the right to decline your registration without providing reasons at any time.

1.3 Data Authorization

If you are an existing SportPesa customer, by accepting these Terms and Conditions, you authorize any data processor or third party to share your personal data with SportPesa. Upon receipt, SportPesa will become the data controller of your personal data and will use it according to these Terms and Conditions and the Privacy Policy. Your existing account will be transferred and activated by SportPesa.

1.4 Terminology

References to “you,” “your,” “player,” “customers,” or “subscriber” mean any person using the gaming/betting platform or services and any registered customer of SportPesa. References to “SportPesa,” “the Company,” “us,” “our,” or “we” refer to SportPesa, its successors, assigns, agents, service providers, data processors, and business partners.

1.5 Changes to Terms

SportPesa reserves the right to change these Terms and Conditions at any time without prior notice. SportPesa will try to inform you of major changes, but it is your responsibility to check for updates regularly. If you disagree with any changes, you may withdraw uncommitted funds and close your account by emailing [email protected]. You will receive a confirmation within 48 hours. Lack of a response does not imply any ongoing obligation from the Company.

1.6 Privacy

SportPesa respects your privacy according to its Privacy Policy (https://www.ke.sportpesa.com/privacy_policy). The Company will endeavour to keep your information confidential.

1.7 Disclosure of Information

SportPesa will not disclose your personal information to third parties unless such disclosure:

– Is required to perform this contract or process your requests;

– Is a legal obligation of the Company or its data processors;

– Is necessary to enforce the Terms and Conditions;

– Protects the vital interests of the data subject or another person;

– Is necessary for public authority tasks;

– Protects our rights or property, including fraud protection and credit risk reduction;

– Is in compliance with the Privacy Policy;

– Is authorized under the Data Protection Act, 2019 of Kenya.

1.8 Governing Law

The relationship between you and SportPesa is governed by these Terms and Conditions and the laws of Kenya.

1.9 Acceptance of Terms

By agreeing to these Terms and Conditions and using the betting platforms, you acknowledge and agree to be bound by these Terms and Conditions and any amendments. SportPesa may use collected data for market research, customer satisfaction surveys, and promoting its services and those of its affiliates.

1.10 Disclaimer

SportPesa is not responsible for any consequences resulting from major incidents such as strikes, terrorist activities, political crises, wars, natural catastrophes, telecommunication network issues, cyber-attacks, or hacking that could lead to reduced access to services or data loss by the Company or its service providers.